Sunday, October 7, 2012

Motivation


Motivation
Motivation is the word derived from the word “motive’ which means needs, desires, wants or drives within the individuals. It is the process of stimulating people to actions to accomplish the goals. In the work goal context the psychological factors stimulating the people’s behavior can be:
                Desire for money
                Success
                Recognition
                Job-satisfaction
                Teamwork etc
One of the most important function of management to create willingness amongst the employees to perform in the vest of their abilities. Therefore the role of a leader is to arouse interest in performance of employees in their jobs. The process of motivation consists of three stages:
                A felt need or drive
                A stimulus in which needs have to be aroused
When needs are satisfied, the satisfaction or accomplishment of goals.
Therefore, we can say that motivation is a psychological phenomenon which means needs and wants of the individuals have to be tackled by framing an incentive plan.

Importance of Motivation
Motivation is a very important for an organization because of the following benefits it provides:
·         Puts human resources into action
Every concern requires physical, financial and human resources to accomplish the goals. It is through motivation that the human resources can be utilized by making full use of it. This can be done by building willingness in employees to wor3.k. This will help the enterprise in securing best possible utilization of resources.

·         Improves level of efficiency of employees
The level of a subordinate or an employee does not only depend upon his qualification and abilities. For getting best of his work performance, the gap between ability and willingness has to be filled which helps in improving the level of performance of subordinates. This will result into:
                Increase in productivity
Reducing cost of operations, and
                 Improving overall efficiency

·         Leads to achievement of organizational goals
The goals of an enterprise can be achieved only when the following factors take place.
                There is best possible utilization of resources
                There is a co-operative work environment
The employees are goal-directed and they act in a purposive manner.
Goals can be achieved if co-ordination and co-operative takes place simultaneously which can be effectively done through motivation.

·         Builds friendly relationship
Motivation is an important factor which brings employees satisfaction. This can be done by keeping into mind and framing an incentive plan for the benefit of the employees. This could initiate the following things:
                Monetary and non-monetary incentives
Promotion opportunities for employees
Disincentives for inefficient employees
In order to build a cordial, friendly atmosphere in a concern, the above steps should be taken by a manager. This would help in:
                Effective co-operation which brings stability,
                Industrial dispute and unrest in employees will reduce
                The employees will be adaptable to the changes and there will be no resistance to the change
This will help in providing a smooth and sound concern in which individual interests will coincide with the organizational interests
This will result in profit maximization through increased productivity

·         Lead to stability of work force
Stability of work force is very important form the point of view of reputation and goodwill of a concern. The employees can remain loyal to the enterprise only when they have a feeling of participation in the management. The skills and efficiency of employees will always be of advantage to employees as well as employees. This will lead to a good public image in the market, which will attract competent and qualified people into a concern.

From the above discussion, we can say that motivation is an internal feeling which can be understood only by manger since he is in close contact with the employees. Needs, wants and desires are inter-related and they are the driving forces to act. These needs can be understood by the manger and he can frame to motivation plans accordingly. We can say that motivation therefore is a continuous process since motivation process is based on needs which are unlimited. The process has to be continued throughout.
We can summarize by saying that motivation is important both to an individual and a business. Motivation is important to an individual as:
                Motivation will help his achieve his personal goals
                If an individual is motivated, he will have job satisfaction
                Motivation will help in self-development of individual
An individual would always gain by working with a dynamic team

Similarly, motivation is important to a business as
                The more motivated the employees are, the more empowered the team is.
The more is the team work and individual employee contribution, more profitable and successful is the business
                During period of changes, there will be more adaptability and creativity
                Motivation will lead to an optimistic and challenging attitude at work place


Maslow’s Need Hierarchy Model
The needs have been classified into the following in order:
1.       Physiological needs: these are the basic needs of an individual which includes food, clothing, shelter, air, water, etc. These needs relate to the survival and maintenance of human life.
2.       Safety needs: These needs are also important for human beings. Everybody wants job security, protection against danger, safety of property, etc.
3.       Social needs: These needs emerge from society. A ma is a social animal. These needs become important. For example: love, affection, belongingness, friendship, conversation, etc.
4.       Esteem needs: These needs relate to desire for self-respect, recognition and respect form others
5.       Self-actualization needs: These are the needs of the highest order and these needs are found in those people whose previous four needs are satisfied. This will include need for social service, meditation.

Leadership


Leadership
Leadership is a process by which an executive can direct, guide and influence the behavior and work of others towards accomplishment of specific goals in a given situation. Leadership is the ability of a manager to induce the subordinates to work with confidence and zeal.
Leadership is the potential to influence behavior of other. It si also defined as the capacity to influence a group towards the realization of a goal. Leaders are required to develop future visions, and to motivate the organizational members to ant to achieve the visions.
Characteristics of leadership
1.       It is an inter-personal process in which a manager is into influencing and guiding workers towards attainment of goals.
2.       It denotes a few qualities to be present in a person who includes intelligence, maturity, and personality.
3.       It is a group process. It involves two or more people interacting with each other.
4.       A leader is involved in shaping and moulding the behavior of the group towards accomplishment of organizational goals.
5.       Leadership is situation bound. There is not best style of leadership. It all depends upon tackling with the situations.


Importance of leadership
1.       Initiates action: leader is a person who starts the work by communicating the policies and plans to the subordinate’s form where the work actually starts.
2.       Motivation: a leader proves to be playing an incentive role in the concern’s working. He motivates the employees with economic and non-economic rewards and thereby gets the work from the subordinates.
3.       Providing guidance: a leader has to not only supervise but also play a guiding role for the subordinates. Guidance here means instructing the subordinates the way they have to perform their work effectively and efficiently.
4.       Building morale: morale denotes willing co-operation of the employees towards their work and getting them into confidence and winning their trust. A leader can be a morale booster by achieving full co-operation so that they perform with best of their abilities as they work to achieve goals.
5.       Builds work environment: management is getting things done from people. An efficient work environment helps in sound and stable growth. Therefore, human relations should be kept into mind by a leader. He should have personal contacts with employees and should listen to their problems and solve them. He should treat employees on humanitarian terms.
6.       Co-ordination: co-ordination can be achieved through reconciling personal interests with organizational goals. This synchronization can be achieved through proper and effective co-ordinate which should be primary motive of a leader.

Decision making


Decision Making
Decision-making is an integral part of modern management. Essentially, rational or sound decision making is taken as primary function of management. Every manage takes hundreds and hundreds of decisions subconsciously or consciously making it as the key component in the role of a manager.
Decisions play important roles as they determine both organizational and managerial activities. A decision can be defined as a course of action purposely chosen from a set of alternative to achieve organizational or managerial objectives or goals. Decision making process is continuous and indispensable component of managing ay organization or business activities. Decisions are made to sustain the activities of all business and organizational functioning.
Decisions are made at every level of management to ensure organizational or business goals are achieve. Further the decisions make up one of core functional values that every organization adopts and implements to ensure optimum growth and drivability in terms of services and or products offered.
A lot of time is consumed while decisions are taken. In a management setting, decision cannot be taken abruptly. It should follow the steps such as
1.       Defining the problem
2.       Gathering information and collecting data Developing and weighing the options
3.       Choosing best possible option
4.       Plan and execute
5.       Take follow

Since decision making process follows the above sequential steps, a lot of time is spent in this process. This is the case with every decision taken to solve management and administrative problems in a business setting. Though the whole process is time consuming, the result of such process in a professional organization is magnanimous.
Process of decision making decision making process is like a school exam. Those who take good decision will pass the exam and the rest who does not take right decisions will have to bear the consequences. Being able to take good decision is important for everyone, whether he/she is a student, teacher, manager, principal, president, leader of any institution, etc. A student has to take decision about his career, a president has to take decisions regarding his country’s benefit, and a manager has to take decisions regarding his company and likewise the leader of any institution. So every single person has to pass this step in order to progress in their fields.
The meaning of decision in Latin is to ‘cut off’. This means that from all the available alternatives you choose one thing and then cut off from all the other alternatives. Due to this, the decision making process sometimes becomes very difficult. Choosing the right option from all the alternatives is very hard to do.
Decision making process requires thinking process, time, efforts, resources and also a little bit of knowledge and past experiences. Thinking process plays an important role in decision making process because it allows you to judge each and every thing. Timing is also important.
Taking right decisions on right time can save you from any trouble. Taking too little time to take decisions or taking too much time to execute your decision can cause many problems for you. Decision making processes also requires knowledge, experiences, and research. If you have knowledge, you can find out different alternatives for the problem faced. Making decisions without having proper knowledge about the problem can cause difficulties.
In our view decision making power is the key to progress in life. You might have seen many people who do not take proper decisions and then they have to suffer. On the other hand people who have this decision making power continues to progress in their life. Not all of us have this decision making power. We try to make right decisions but sometimes we make mistakes because we don’t know the steps that we should follow during the decision making process. So in order to take right decisions, it is important that we should know all the steps of decisions making process and follow them.
The decision making process involves the following steps:
1.       Curious observation
2.       Existence of problem
3.       Goals and planning
4.       Search, Explore & gather the Evidence
5.       Generate creative and logical alternative solutions
6.       Evaluate the evidence
7.       Make the educated guess (hypothesis)
8.       Challenge the hypothesis
9.       Reach a conclusion
10.   Suspend judgment
11.   Take action

Directing and Communication


Communication
The process of passing any information form one person to the other person with the aid of some medium is termed as communication.
The first party who sends the information is called the sender and the second party who receives the information, decodes the information, and accordingly responds is called the receiver of the recipient. Thus in simpler terms communication is simply a process where the sender sends the information to the receiver for him to respond.

Communication process
Communication process is a simple process where a message is being transferred from a sender to the receiver. The receiver after receiving the message understands the message in the desired form and then acts accordingly.
The process of sending the message
The first party or the sender first thinks of information, whatever he intends to communicate or transfer to the other. Then he puts the information or the message in words or prepare a content. The process of putting the thoughts in words is called encoding. Finally the content after being ready is transmitted to the receiver.
The process of receiving the message
The message reaches the sender. Who then decodes the message or in simpler terms breaks the information, understands it and responds to the receiver. The sender also gives feedback to the receiver after he has understood the complete information.
Communication is simpler terms is a process of passing the information form the first party (sender) to the second party (receiver). Communication plays a vital role not only is organizations or one’s professional career but also is essential in day to day life.
Directing
It is that part of managerial function which actuates the organizational methods to work efficiently for achievement of organizational purposes. It is considered life-spark of the enterprise which sets it in motion the action of people because planning, organizing and staffing are the mere preparations for doing the work. Direction is that inert-personnel aspect of management which deals directly with influencing, guiding, supervising, motivating sub-ordinate for the achievement of organizational goals. Direction has following elements:
                Supervision
                Motivation
                Leadership
Communication

Supervision: implies overseeing the work of subordinates by their superiors. It is the act of watching and directing work and worker.
Motivation: means inspiring, stimulating or encouraging the sub-ordinates with zeal to work. Positive, negative, monetary, non-monetary incentives may be used for this purpose.
Leadership: may be defined as a process by which manager guides and influences the work of subordinates in desired direction.
Communications: is the process of passing information, experience, opinion etc. from one person to another. It is bridge of understanding.